What is CRM and what are the benefits?
CRM (Customer Relationship Management) is a system that manages the entire relationship with the customer, aiming at their satisfaction and loyalty from the automation and organization of processes. In this way, it is possible to reduce costs and increase business profits. But more than software, CRM is a mindset where marketing, sales and customer service go hand in hand. Improve the relationship with your customers Organize all the information on one platform Get detailed visibility of the funnel Align the Marketing and Sales teams
If your business is online today, a CRM is mandatory.