Customer Relationship Management

Customer Relationship Management - Appolo

Business Intelligence; CRM; Industry 4.0; Cloud; IT consultant;

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Customer Relationship Management

What is CRM and what are the benefits?

CRM (Customer Relationship Management) is a system that manages the entire relationship with the customer, aiming at their satisfaction and loyalty from the automation and organization of processes. In this way, it is possible to reduce costs and increase business profits. But more than software, CRM is a mindset where marketing, sales and customer service go hand in hand. Improve the relationship with your customers Organize all the information on one platform Get detailed visibility of the funnel Align the Marketing and Sales teams

If your business is online today, a CRM is mandatory.

For integrated management

Sales pipeline

Analyze the state of your company’s sales funnel by phase and be able to understand which bottlenecks in real time

Commercials and Agents Control

The pipeline for each agent / commercial will make it possible to analyze your true best sellers and those that should improve

Dashboards

Dashboards are the main channel for a consolidated management and in real time to know and control your business.

How can we help?

Setup the strategy

Definition around the process for team members and LT
CRM typically follows a path of garbage in garbage out, be aware of this need during the life cycle
Outlook connection is key to have all in sync
Each deal needs always to have a close date and a expected sales amount this should be the incentive plan for team members.